SHIPPING POLICY

Last Updated: February 25, 2025

Who We Are

RINBUYGO (“we,” “us,” or “our”) operates the website rinbuygo.com (the “Site”). We are committed to providing a seamless, transparent, and reliable shipping experience for every order. Below, you’ll find the details of our shipping process designed with your convenience in mind.

Shipping Costs

• • Free Shipping: We proudly offer free shipping on all orders, no minimum purchase required.

Shipping Range

• • Delivery Area: We currently ship to the United States and select countries in the European Union. Please check your eligibility at checkout.

• • Future Expansion: We’re exploring opportunities to expand our shipping destinations—stay tuned for updates!

Order Processing Time

• • Processing Time: Orders are typically processed within 1-2 business days (Monday through Friday, excluding public holidays).

• • Cut-off Time: Orders placed before 10:00 PM (GMT-07:00) Mountain Standard Time (Denver) are processed the same day. Orders placed after this time will be processed the next business day.

Non-Processing Days: We do not process orders on weekends or U.S. and EU public holidays.

Delivery Time

• • Estimated Delivery: Once processed, orders generally arrive within 1-14 business days, depending on your location. Delivery times may vary due to customs clearance (for EU) or regional factors (for US).

Note: Delays beyond our control (e.g., weather, carrier issues) may occasionally occur. We’ll keep you informed if this happens.

Shipping Process

Courier Services: We partner with trusted carriers such as DHL and FedEx to ensure safe and timely delivery.

• • Tracking Information: Once your order ships, you’ll receive an email with a tracking number and a link to monitor your shipment’s progress.

Lost or Damaged Items

• • Damaged Orders: If your order arrives damaged, please contact us within 48 hours of delivery at [email protected] with photos of the item and packaging. We’ll work quickly to resolve the issue.

• • Lost Orders: If your order doesn’t arrive within the estimated delivery window, reach out to us immediately, and we’ll investigate with our shipping partners to assist you.

Returns

• • Returns Policy: For information on returns or exchanges, please see our detailed Returns Policy .

Contact Us

Have questions or need assistance with your shipment? We’re here to help:

• • Email: [email protected]

• • Phone:+1 (307)410-6429
  • Address: 3820 Woodglenn Pl, Casper, WY 82609, USA